Welcome to Wendy Leebov's Web Site

phone: 215.413.1969 fax: 215.413.2824 e-mail: wleebov@wendyleebov.com

Welcome
	Wendy Leebov is known for:
		Processes
			that engage and mobilize to produce effective plans and results
		Solutions
			that are sustainable
		Services
			Customized to your needs – retreats, teleconferences, workshops Grounded in experience and systems thinking Delivered efficiently and energetically
		Tactics
			that are practical

	Specialties
		Service excellence and impressive customer service Leadership development Employee retention Qualitative research Writing to meet your specific needs Human resource solutions

	Recent Clients
		Albert Einstein Healthcare Network Calkins Media Catholic Healthcare West Delnor Community Hospital Healthcare Financial Management Association Hospital of the University of Pennsylvania Institute for Clinical Systems Improvement Mt. Sinai/NYU Health Picker/National Research Corporation Snowmass Institute Thomas Jefferson University Hospital Munson Medical Center

News
	New for Nurses
		Learn more about "Soul-Full Work" Wendy's new program for nurse recruitment, retention and renewal
	Timely Topic
		Do your managers feel stretched beyond their limits? Learn about Wendy's new speech and workshop "Getting a Grip: Personal Coping Stratigies for Managers Running Ragged"
	New for Executives
		Wendy is now writing a bimonthly “Executive Toolbox” for the new e-zine Hospitals and Health Networks On-Line
	The Wonders of Technology!
		Wendy has been reaching hundreds of people via telephone conferencing
	Hot Off the Press!
		Wendy’s new “Managers’ Toolkits” on specific service improvements.
	Recent Articles
		See the feature article on "A New Mind-set for Managers" by Wendy Leebov and Gail Scott in Hospital and Health Network's new on-line newsletter "H&HN On Line" See Mary Nisbet's article "The Changing Role of the Service Line Leader: The Next Iteration" in The Service Line Leader" September/October 2003 (Snowinst.com) based on an interview with Wendy.